YOU CAN CHANGE OR CANCEL YOUR ORDER FROM THE WEBSITE WITHIN 24 HOURS OF PLACING THE ORDER BY GOING ON YOUR PURCHASE AND CLICKING THE CANCEL ORDER OPTION.
EXCHANGE AND RETURN
It is our endeavour to provide you with the best possible customer service and hence we permit returns and exchanges on the stitched apparel as long as the products are unused, unwashed, not defective not damaged, & are returned in saleable condition with all its original packaging, tags and invoices.
You are required to inform us within 7 days of receiving the package on firstname.lastname@example.org with your order number and the item you wish to return/exchange, else the goods will be considered sold and no further requests will be entertained. We will revert to your email within 24-48 hours with an appropriate solution.
In case of an exchange, please mention the size you wish to receive as an exchange in the initial email. Exchange orders will be shipped upon receipt of the returned order. Returns will be issued only for the Non-discounted merchandise, within 7-10 working days from the date of pickup.
SHIPPING AND DELIVERY
We offer free shipping for deliveries in India for all orders and all taxes and duties are included in the price of the product listed on the website.
For International deliveries, the shipping cost is calculated at the time of placing the order depending on the value, weight and volume of the products purchased. With the estimated delivery date provided for your order at the time of placing the order, you will also be sent an order confirmation email.
We understand you are eagerly waiting for ordered styles to be delivered to you at the earliest. Our Customer Care & Warehouse team works rigorously to ensure that we are able to bring a smile to your face. Our team perform multiple rounds of quality check and ensure that we deliver you your ordered styles in perfectly packed QC checked condition in the least possible time.
We strive to dispatch your order in the earliest possible time however certain styles are procured and arranged from other locations and hence in few cases the dispatch timelines can extended up to 2 weeks. We will update you regarding the dispatch & delivery status of your order via Email & SMS.
Once the order is dispatched, it normally takes 1-4 business days depending on the pin code for delivery to happen within India and 3-10 business days for deliveries outside India. Unforeseen circumstances on the logistics provider’s end may sometime cause delays, however please be rest assured that our Customer Care team will be working very closely with the logistics provider to your orders delivered at the earliest.